FAQs

How Long do Deliveries Take?

Our Deliveries takes from 2-4 weeks to allow time for proper management and package of your product so you get exactly what you ordered for.

What time are deliveries usually made?

Items are delivered depending on the local postal system and business hours.

I need to change my delivery address, what do I do?

Not to worry, as long as you reach out to us immediately regarding the error in your address, we would be more than happy to change it for you. Just email us your full correct mailing address along with your order number and we can update your details for you.

What about my billing address?

Billing addresses are entered upon purchase by the customer. We do not support changes to the billing address once an order has been placed, to prevent the occurrence of fraud. Please note that all details entered and submitted to us are final.

Change of address after receiving confirmation of shipping:

Under our terms & conditions, once an order has been sent out from our warehouse, any changes to the order cannot be made, and is the sole responsibility of the buyer.